HMRC is streamlining its services to offer faster, more interactive support through modern channels. So, if your go-to move was to post a forum question and wait for a reply, you’re in for a treat, because help is about to get quicker and easier to access ...
The HMRC forums closure may be on the horizon, but the future isn’t looking so bleak!
The forums will stop accepting new posts from early June 2025, with a full shutdown by the end of the month. As a business owner, here’s what you need to know, where to go instead, and why this change might not be as apocalyptic as it first sounds.
To ask a question:
Contact HMRC: Choose your issue, click “Ask HMRC online,” and chat with their digital assistant. If it can’t help, your query gets escalated to a human (eventually).
@HMRCCustomers on X: For general help, it’s fast, visible, and perfect for quick questions.
For guidance and learning:
GOV.UK: From step-by-step guides to interactive tools, this is HMRC’s knowledge base on steroids.
HMRC Webinars: Watch recordings or register for upcoming live webinars.
The HMRC App: Check your tax situation, NI, credits and more while you queue for coffee.
HMRC’s YouTube channel: Quick videos with bite-sized guidance, minus the jargon (mostly).
Closing the HMRC forums is part of their broader Digital Channel Strategy - a bold initiative to offer smarter support. That means investing in tools that let you find answers quicker, self-serve with confidence, and avoid the digital tumbleweeds of an empty forum thread.
The HMRC forums closure may be on the horizon, but the future isn’t looking so bleak. There are more tools, more options, and way less chance of shouting into the void and waiting days for a reply.
And of course, your Business Godparent is always here to help you.
If anything I've written in my blog post resonates with you and you'd like to discover more of my thoughts about the HMRC forums closure next month, then do call me on 01908 774320 and let's see how I can help you.
Don't forget to stay updated with our daily social media posts on Facebook.
Roger trained at Edward Thomas Peirson & Sons in Market Harborough before working at Hartwell & Co, followed by Chancery, as a partner. He started Essendon Accounts and Tax with Helen Beaumont in 2014 as a general practitioner with a hands-on approach.
Roger loves getting his hands dirty, working with emerging, small-to-medium and family businesses to ensure they receive the best possible accountancy advice. Roger utilises an extensive network of business contacts to leverage the best guidance and practical solutions.
The Companies House accounts filing changes coming into force from April 2028 may sound comfortably distant, but I think businesses would be wise to start understanding them now. The reforms will change both how company accou...
Running a business can be rewarding, but it can also put considerable pressure on the person in charge. These mental health tips for business leaders can help owners and managers protect their well-being while continuing to m...
For years, UK productivity has been something of an economic headache. Before the financial crisis in 2008, productivity was growing at a much healthier rate, but progress since then has been disappointingly slow ......
There is something rather fascinating about the arrival of the new King Charles 10p coin. More than seven million are being released into circulation, meaning they should soon start appearing in our change ......
Most of us still think about mobile phone theft in terms of losing an expensive piece of technology. It is inconvenient, frustrating and potentially costly to replace, but I feel the bigger risk today is what that phone gives...
HMRC has confirmed an important change for sole traders and landlords who should already be using Making Tax Digital for Income Tax but have not yet registered. From September 2026, HMRC's automatic MTD sign-up will begin ......
Cybersecurity has been a business concern for years, but the nature of the threat is changing quickly. Artificial intelligence, increasingly sophisticated cyberattacks, and even developments in quantum computing mean business...
There has been plenty of discussion about the rising cost of living, but I think we also need to pay closer attention to the rising cost of doing business. Companies are dealing with many of the same inflationary pressures as...
Loneliness in modern Britain does not always look like isolation. It can look like independence, remote working, online shopping and a perfectly ordin ...
Moving to Milton Keynes can feel like a lot, especially while you're job-starting and house-hunting at the same time. Short Stay : MK gives you a prac ...
The physical symptoms of work stress can sometimes be easier to dismiss than the emotional ones. You might put a headache down to a long day, blame ac ...
The phrase "Because someone should notice if you don't check in” is far more than just a tagline. It is the core belief behind everything we do. Our d ...
All content on this blog, including but not limited to text, images, videos and audio, is protected by copyright. No part of this blog may be reproduced, copied, distributed, or otherwise used without the prior written consent of the author. Unauthorised use constitutes a breach of intellectual property rights.
Please note that many elements of this blog have been created using Artificial Intelligence (AI). As such, content may not always reflect verified facts or professional advice. The information provided is for general interest only and should not be relied upon as a sole source for making decisions, financial or otherwise. Readers are strongly advised to seek independent advice from qualified professionals appropriate to their country and situation.
The author of this blog, YourPCM Limited, and its directors, employees, and authorised agents accept no liability for any loss, harm, or consequence arising from the use or interpretation of content found on this site.
The sblogit.com platform is provided on an “as is” basis. By continuing to view or interact with this blog, you acknowledge and accept these terms. If you do not agree with any part of this notice, please cease using this site immediately.
YourPCM Limited is a company registered in the UK and operates exclusively under the jurisdiction of the laws of England and Wales.
