HMRC is streamlining its services to offer faster, more interactive support through modern channels. So, if your go-to move was to post a forum question and wait for a reply, you’re in for a treat, because help is about to get quicker and easier to access ...
The HMRC forums closure may be on the horizon, but the future isn’t looking so bleak!
The forums will stop accepting new posts from early June 2025, with a full shutdown by the end of the month. As a business owner, here’s what you need to know, where to go instead, and why this change might not be as apocalyptic as it first sounds.
To ask a question:
Contact HMRC: Choose your issue, click “Ask HMRC online,” and chat with their digital assistant. If it can’t help, your query gets escalated to a human (eventually).
@HMRCCustomers on X: For general help, it’s fast, visible, and perfect for quick questions.
For guidance and learning:
GOV.UK: From step-by-step guides to interactive tools, this is HMRC’s knowledge base on steroids.
HMRC Webinars: Watch recordings or register for upcoming live webinars.
The HMRC App: Check your tax situation, NI, credits and more while you queue for coffee.
HMRC’s YouTube channel: Quick videos with bite-sized guidance, minus the jargon (mostly).
Closing the HMRC forums is part of their broader Digital Channel Strategy - a bold initiative to offer smarter support. That means investing in tools that let you find answers quicker, self-serve with confidence, and avoid the digital tumbleweeds of an empty forum thread.
The HMRC forums closure may be on the horizon, but the future isn’t looking so bleak. There are more tools, more options, and way less chance of shouting into the void and waiting days for a reply.
And of course, your Business Godparent is always here to help you.
If anything I've written in my blog post resonates with you and you'd like to discover more of my thoughts about the HMRC forums closure next month, then do call me on 01908 774320 and let's see how I can help you.
Don't forget to stay updated with our daily social media posts on Facebook.
Roger trained at Edward Thomas Peirson & Sons in Market Harborough before working at Hartwell & Co, followed by Chancery, as a partner. He started Essendon Accounts and Tax with Helen Beaumont in 2014 as a general practitioner with a hands-on approach.
Roger loves getting his hands dirty, working with emerging, small-to-medium and family businesses to ensure they receive the best possible accountancy advice. Roger utilises an extensive network of business contacts to leverage the best guidance and practical solutions.
From what I've read, penalties for MTD for Income Tax are starting to look much less mysterious. The main message is simple: you get a penalty if you miss a filing deadline, collect points, and pay late if the tax is overdue....
When most people hear about rising oil prices on the news, it's easy to switch off and go and do something more interesting instead. It can feel distant, global, and not particularly relevant to day-to-day business life. But ...
The Companies House data glitch has left many wondering whether their records have been changed. The safest move is to review filings, confirm details, and report anything unusual quickly. A calm check now can prevent bigger ...
This week's blog post is a guide on how to identify fake invoices. They always show the small clues that catch big scams. I'll cover verification habits, process controls, and what to do if money has already moved. Think prac...
I find it really interesting that many businesses are avoiding VAT registration by keeping their turnover just below the VAT threshold. So why is it happening, and what does it do to growth? I also want to touch on smarter sm...
Here's the practical change: Section 455 rises from the 6th of April 2026. If there's an overdrawn Director's Loan Account, the timing of the loan suddenly matters more. This is a quick, conversational run-through of what shi...
When I look at the latest economic commentary and data, my honest feeling is that the economy is in a strange place right now. It is not collapsing, but it is hardly thriving either. Growth has been slow, confidence feels fra...
Want the Spring Statement 2026 without the noise? This blog post explains what changed, what didn't, and why the forecasts matter. You can also download our summary and keep a simple reference of what the chancellor announced...
A property business works best when the basics are tidy. When records, tasks and communications are organised, decisions get easier, and growth feels ...
You've got a website. It looks good. It loads quickly. It ticks all the SEO boxes. And yet ... it's not bringing in the leads you expected. Sound fami ...
Splitting a business to avoid VAT may look clever, but it often isn't. HMRC can join entities together where links exist and challenge the arrangement ...
The right IT system in the hospitality sector is becoming increasingly important as businesses rely more heavily on technology to deliver smooth, effi ...
All content on this blog, including but not limited to text, images, videos and audio, is protected by copyright. No part of this blog may be reproduced, copied, distributed, or otherwise used without the prior written consent of the author. Unauthorised use constitutes a breach of intellectual property rights.
Please note that many elements of this blog have been created using Artificial Intelligence (AI). As such, content may not always reflect verified facts or professional advice. The information provided is for general interest only and should not be relied upon as a sole source for making decisions, financial or otherwise. Readers are strongly advised to seek independent advice from qualified professionals appropriate to their country and situation.
The author of this blog, YourPCM Limited, and its directors, employees, and authorised agents accept no liability for any loss, harm, or consequence arising from the use or interpretation of content found on this site.
The sblogit.com platform is provided on an “as is” basis. By continuing to view or interact with this blog, you acknowledge and accept these terms. If you do not agree with any part of this notice, please cease using this site immediately.
YourPCM Limited is a company registered in the UK and operates exclusively under the jurisdiction of the laws of England and Wales.
