+44 (0) 1908 774320
   
Roger Eddowes

Essendon Accounts & Tax

Home of the Business Godparent ...

The HMRC Forums are set to close in June 2025

Roger Eddowes

CREATED BY ROGER EDDOWES

Published: 19/05/2025 @ 09:00AM

#HMRC #streamlinedservices #fastersupport #modernchannels #quickandeasy

HMRC is streamlining its services to offer faster, more interactive support through modern channels. So, if your go-to move was to post a forum question and wait for a reply, you’re in for a treat, because help is about to get quicker and easier to access ...

The HMRC forums closure may be on the horizon, but the future isn’t looking so bleak!

The HMRC forums closure may be on the horizon, but the future isn’t looking so bleak!

The forums will stop accepting new posts from early June 2025, with a full shutdown by the end of the month. As a business owner, here’s what you need to know, where to go instead, and why this change might not be as apocalyptic as it first sounds.


To ask a question:

  • Contact HMRC: Choose your issue, click “Ask HMRC online,” and chat with their digital assistant. If it can’t help, your query gets escalated to a human (eventually).
  • @HMRCCustomers on X: For general help, it’s fast, visible, and perfect for quick questions.

For guidance and learning:

  • GOV.UK: From step-by-step guides to interactive tools, this is HMRC’s knowledge base on steroids.
  • HMRC Webinars: Watch recordings or register for upcoming live webinars.
  • The HMRC App: Check your tax situation, NI, credits and more while you queue for coffee.
  • HMRC’s YouTube channel: Quick videos with bite-sized guidance, minus the jargon (mostly).

Closing the HMRC forums is part of their broader Digital Channel Strategy - a bold initiative to offer smarter support. That means investing in tools that let you find answers quicker, self-serve with confidence, and avoid the digital tumbleweeds of an empty forum thread.

The HMRC forums closure may be on the horizon, but the future isn’t looking so bleak. There are more tools, more options, and way less chance of shouting into the void and waiting days for a reply.

And of course, your Business Godparent is always here to help you.

Until next time ...


ROGER EDDOWES
Join our mailing list! Click here and be one of the first to know when we publish a new blog post!


Share the blog love ...

Share this to FacebookBuffer
Share this to FacebookFacebook
Share this to TwitterTwitter
Share this to Linkedin (popup window)Linkedin
Share this to Pinterest (popup window)Pinterest
Share this to WhatsApp (popup window)WhatsApp

#HMRC #streamlinedservices #fastersupport #modernchannels #quickandeasy

About Roger Eddowes ...

Roger Eddowes 

Roger trained at Edward Thomas Peirson & Sons in Market Harborough before working at Hartwell & Co, followed by Chancery, as a partner. He started Essendon Accounts and Tax with Helen Beaumont in 2014 as a general practitioner with a hands-on approach.

Roger loves getting his hands dirty, working with emerging, small-to-medium and family businesses to ensure they receive the best possible accountancy advice. Roger utilises an extensive network of business contacts to leverage the best guidance and practical solutions.

More blog posts for you to enjoy ...

Click here to view this blog post


HMRC Looking At VAT on Strawberry And Crème Sandwiches: A Sweet Dilemma

The recent buzz surrounding M&S's Strawberry and Crème sandwiches has thrust VAT on different products into the limelight again. Are these delightful creations zero-rated under UK VAT law, or do they fall into the dreaded 'co...

Click here to view this blog post


Bank of England Announces Ambitious Plans to Redesign Banknotes

The Bank of England is set to redesign banknotes for the first time in over half a century. This major initiative opens the floor for public input on themes like nature, innovation, and history, aiming to reflect a contempora...

Click here to view this blog post


7 Ways To Navigate Employee Well-being: Working During a Heatwave

As the UK faces record-breaking temperatures, employers have a profound obligation to ensure the comfort and safety of their staff. Heatwaves pose unique challenges, particularly for those employed in environments where the h...

Click here to view this blog post


The UK Economy Faces Significant Challenges Amid Global Turbulence

The latest data presents a concerning picture of the UK economy, marked by a significant contraction in GDP, declining exports, and rising unemployment. These indicators suggest that the momentum towards recovery may falter a...

Click here to view this blog post


Understanding the 31st July Deadline for Paying Income Tax and National Insurance

Although the 31st January is the usual date for paying Income Tax and National Insurance contributions in full, for many self-assessment taxpayers, the 31st July is another vital date to remember for those who need to make a ...

Click here to view this blog post


Understanding the Complexities of a Dress Code in the Workplace

When it comes to a workplace dress code, employers often grapple with the balance between professionalism and comfort, particularly as weather patterns shift towards warmer temperatures. The implications of a rigid dress code...

Click here to view this blog post


HMRC Looking At Increases in Wimbledon Prize Money

The rise in Wimbledon prize money to unprecedented levels presents not only an opportunity for players to secure substantial earnings, but also has implications for HMRC. Analysis reveals how both sides may benefit from the a...

Click here to view this blog post


Understanding HMRC's Communications with Persons with Significant Control Over Companies

HMRC has recently commenced a review involving persons with significant control over companies, prompting these individuals to reassess their income and gains for the tax year 2023/24. This initiative is intended to ensure co...

Other bloggers you may like ...

Click here to view this blog post


Key Virtual Assistant Onboarding Tips For Your Business Success

Posted by Sarah Hannaford on https://blog.sarahpasolutions.co.uk

When you decide to bring a virtual assistant (VA) on board, it's crucial to recognise that they aren't just another cog in the machine; they are vital ...

Click here to view this blog post


Referral Marketing: Gain Mastery By Copying Others

Posted by Jacky Sherman on https://www.jackysherman.com

One sunny day, when my son was about 4 years old, he'd been naughty, and I was telling him off. I suddenly noticed that he was copying my hand gesture ...

Click here to view this blog post


Unpacking the Property Tax Advantages of Being Married

Posted by Helen Beaumont on https://blog.essendontax.co.uk

Marriage offers profound property tax advantages, affecting Income Tax, Capital Gains Tax, Inheritance Tax, and more. Couples can maximise reliefs, al ...

Click here to view this blog post


No Inspiration? No Worries! Our Blogging Service Delivers Everything You Need

Posted by Steffi Lewis on https://www.sblogit.com

When inspiration runs dry, our versatile blogging service steps in to assist. At sBlogIt!, we create, manage, and share engaging content tailored to y ...

Click here to discover sBlogIt! The done-for-you blogging service