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The soft skills employers look for are becoming more important

Roger Eddowes

CREATED BY ROGER EDDOWES

Published: 17/09/2026 @ 09:00AM

#QualificationsMatter #TechnicalExperience #SoftSkills #Employment #Recruitment

Qualifications and technical experience will always matter when businesses recruit new people. However, recent research highlighted by the BBC suggests that the soft skills employers seek are becoming increasingly important too ...

Soft skills employers look for are becoming increasingly crucial in the modern workplace

Soft skills employers look for are becoming increasingly crucial in the modern workplace

Communication, organisation, teamwork, and adaptability may be difficult to show on a certificate, but they can make a significant difference in how someone performs in the workplace.

For small businesses in particular, an applicant's soft skills can be just as valuable as their technical abilities!

When you work in a relatively small team, you need people who can communicate clearly, manage their time, solve problems and remain reasonably calm when something unexpected happens. Technical knowledge can often be developed through training, but those broader workplace skills can be harder to teach.

The National Foundation for Educational Research (NFER) has been examining the skills likely to become increasingly important as technology changes the workplace.

The highlighted skills include time management, communication, collaboration, creative thinking, and effective information processing. As technology and AI are expected to take over more routine tasks, these distinctly human abilities may become even more valuable.

There is also an important lesson here
for people looking for work!

Valuable experience does not come only from previous full-time employment. Part-time jobs, volunteering, education, hobbies, and other activities can also provide examples of working with others, solving problems, or dealing with difficult situations.

Recognising transferable skills and explaining them clearly in an application or interview can help employers understand what someone could bring to their business.

For employers, this may mean thinking a little differently about recruitment. A CV can tell you where someone has worked and what qualifications they have, but an interview, practical exercise, or trial shift may reveal much more about how they handle real situations. Some employers are already using recruitment exercises designed to understand how candidates respond to pressure, prioritise tasks, and interact with others.

As technology changes the jobs we do, businesses will inevitably need different combinations of technical and human skills. Soft skills employers look for may therefore become an increasingly important part of recruitment, especially when businesses are hiring younger people who have not yet had the chance to build an extensive CV.

Sometimes the best candidate isn't the person with the longest list of qualifications, but the one who can demonstrate how well they'll work with others.

Until next time ...


ROGER EDDOWES
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#QualificationsMatter #TechnicalExperience #SoftSkills #Employment #Recruitment

About Roger Eddowes ...

Roger Eddowes 

Roger trained at Edward Thomas Peirson & Sons in Market Harborough before working at Hartwell & Co, followed by Chancery, as a partner. He started Essendon Accounts and Tax with Helen Beaumont in 2014 as a general practitioner with a hands-on approach.

Roger loves getting his hands dirty, working with emerging, small-to-medium and family businesses to ensure they receive the best possible accountancy advice. Roger utilises an extensive network of business contacts to leverage the best guidance and practical solutions.

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